Self-serve and speed-dial is the ultimate combo. 10 takeaways from our latest Broker-MGA research
A few weeks ago the Pancentric UX Consultancy team spent a day with Lloyds brokers. Here are 10 insights about the Broker-MGA relationship.
USABILITY DESIGN & BENCHMARKING
New Usability Scoring System for digital journeys
Just released is our latest update to our Usability Scoring System, specifically designed for transactional and servicing journeys.
If optimising your online journeys is commercially key to your brand or business, this latest release of our Usability Scoring System is a go-to benchmarking guide.
The Usability Scoring System has been developed by Pancentric over years of consultancy engagements and across a wide range of sectors and digital settings. The latest release is specifically aimed at transactional and digital servicing journeys.
Says Consultant Lead and Pancentric Director Simon Fenn, "Whether you create your journey designs internally or with partners, our 60-point usability test provides a valuable independent assessment of the strengths and weaknesses of the journeys and how they compare with competitor propositions in your market".
Click here for more information on the Usability test and Pancentric's other Discovery services.
Boom! Pancentric secures ISO certification for the 6th year in a row
Pancentric's commitment to the ISO 27001 standard has been constant for over half a decade now. And quite rightly with cyber threats on the rise.
Policywave partnership with Go-Insur features Applied Epic integration
One of the largest independent Driving Instructor motor insurance brokers in the UK Policywave has partnered with PAS Go-Insur from Pancentric to digitise their business.