Consumer research to redevelop proposition for School Fee Plan
School Fee Plan is a funding service for private school fees. We undertook research with parents to better understand customer need and evolve the service proposition.
Our Clients
Case Studies
Online RFP journey & portal design
This is RFPs made better. Award-winning investment consultancy firm, bfinance, asked us to take stock of user testing insights and design a best-in-class online RFP service.
New group identity for leading insurer Cardif Pinnacle
New corporate identity for Cardif Pinnacle - now Pinnacle Pet Group as a result of a new ownership structure with JAB Holdings and BNP Paribas
Award-winning quote & bind solution for Vessel Protect
Vessel Protect is a digital-first MGA with big growth ambitions and a global outlook, and their start-up needed an fast, innovative Quote & Bind solution, which they found in our Go-Insur solution.
Global web replatforming for group insurer Thomas Miller
Our brief was to modernise Thomas Miller's digital estate and improve marketing performance.
New insurance portal for British Friendly
Design and prototype of British Friend's back-office systems, including their new customer, staff and advisor portals for their quote and buy services.
Aggregator redesign for Moneyfacts
Our brief was to overhaul their online consumer service with a new web design and build project, giving Moneyfacts consumers an easy way to navigate products, advice, third party ads and sponsored links.
Global web estate for OCS
Successful redesign & re-platforming of one of the world's largest Facilities Management groups, with a 16 country, multi-brand, multilingual group site.
Improved insurance sales journey for Towergate
A website redesign to transform the online customer experience for Towergate, with the aim to improve servicing operations and increase sales.