When we met AXA they snailmailed brokers with blanket notices & newsletters and spent a small fortune on postage. Three years later and we’ve revolutionised their comms approach with personal, targeted email alerts and a best-in-class broker support portal. Involving and interactive features on the portal include Web TV, real time opinion polls and the beginnings of blogging to cultivate improved two-way conversations with contacts they struggle to deal with face-to-face. Quite a turnaround. All emails are tracked and delivered by our Enablermail system.