OUR PURPOSE

Born to makes things better

Hi there

Our passion is to create digital experiences that make your customers' lives easier and better. It's won us multiple awards and helped our clients thrive since we set up in 2003.

AWARDS

33

design, service, software

TRACK RECORD

500

enterprise builds

GLOBAL REACH

50

countries

DELIVERING EXCELLENCE

Three things we're most proud of

digital transformation agency

Creating awesome digital experiences for some of the world's most respected brands.

Insurance software

Raising the bar in digital insurance with our Go-Insur solution. Driving positive change in the sector.

Best Intranet Software

Creating happier, better-connected businesses all around the world with our intranet portal solutions.

TROPHY SHELF

Just some of our trophies

  • BIMA Awards
  • Drum Awards
  • CIR Awards
  • IPM awards
ON A MISSION

Investing in specialist software

We've been at the forefront of digital transformation for almost two decades. Alongside our advisory work for clients, we've forged a portfolio of specialist cloud solutions for email automation, intranet portals, and most recently digital insurance, building on our extensive experience in the insurance sector. This investment is as focused as ever as we grow features and distribution.

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"Pancentric's brave interpretation of customer insight and first class interaction design has driven exceptional user engagement in our end solution."
Lawra Angel
Lawra Angel
Director of Life Fitness Academy
"We've always been impressed with Pancentric's ability to translate complex business requirements into highly useable design."
Nic Dean
Nic Dean
Head of technology & Change, British Friendly
"Pancentric has transformed our web offering, replatforming our web estate and now digitising key online services."
Jenny Lane
Jenny Lane
Group Marketing Director, Thomas Miller
"Pancentric is a fantastic partner to work with, their support, care, and attention to detail is second to none. The Hub intranet solution is perfect for our business, bringing several organisations together, all with different requirements. The flexibility of The Hub is superb."
Sunita Gaddu
Sunita Gaddu
Local & Regional Branch Manager, RSA Insurance
"Our advisor quote and buy journey was a major inhibitor to growth. Pancentric designed a vastly superior customer experience that simplified and increased the speed of transactions."
Mike Myers
Mike Myers
Former CEO, British Friendly
"Pancentric helped us to understand how to focus on customer experience design in order to achieve outstanding digital execution."
Paul Williams
Paul Williams
Marketing Director, Marsh Commercial
"We tried other MGA platform solutions for our Vessel Protect venture but Go-Insur proved far more flexible and the Pancentric team has delivered above and beyond our expectations."
Chris Goddard
Chris Goddard
CEO, Vessel Protect
"Pancentric is an innovative company and cares hugely about client satisfaction. They are extremely flexible in how you want to build your intranet, providing full guidance and ongoing support - they are a pleasure to work with."
Laura Blunt
Laura Blunt
Quality Assurance Manager, NursePlus
"Pancentric is a refreshing high energy agency, their passion is evident in the dedication to their projects. Working with them is thoroughly enjoyable."
Real Estate Management
Real Estate Management
The Shard
"Pancentric's Enabler email software is everything we need from an email client - no other platform we've worked with has come close. Not only is the platform intuitive and easy to use - the support we receive from the team is fantastic."
Advantage Utilities
Advantage Utilities
GLOBAL REACH

Our software solutions are used in over 50 countries

The cloud-based software solutions we've developed are used successfully by enterprise organisations and SMEs in more than 197 geolocations around the world. 

Information security

Cyber certified

We have ISO 27001 certification which covers core business operations and all web and software development. Your data & reputation are safe in our hands.

Best-in class tech

We specialise in using scalable, enterprise-strength technologies and integrate with best-in-breed services, to deliver you the best possible innovations.

Smart partners

We work with a trusted panel of specialist consultancies and freelancers for a full-service offering that helps to deliver outstanding results for our clients.

Pan People

Say hello to our frontline team

Simon Fenn
Simon Fenn
Director, Consulting & Insurance Solutions

Simon Fenn Linkedin

Martin Boswell
Martin Boswell
Director, Product & Comms Solutions

Simon Fenn Linkedin

Edward Woodham-Smith
Edward Woodham-Smith
Client Relations Director

Clare Willson
Head of Marketing

Greg Horner
Greg Horner
Head of Operations

ACROSS OUR PORTFOLIO

Latest news & insights

A short guide to prototyping

21 October 2021

As an award-winning digital agency, prototyping is a core part of our design process to ensure we're translating customer insight into an effective digital service solution.