School Fee Plan is a funding service for private school fees. We undertook research with parents to better understand customer need and evolve the service proposition.
CLIENTS & CASE STUDIES
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OVER 200 CLIENTS
Big names. Start-ups. SMEs.
"Great collaboration partners. Very strong in proposition and experience design. Consistently deliver value-add thinking and digital design excellence."
"Pancentric has impressive design and technical capabilities. Our teams spoke the same language and collaborated effortlessly. A delight to work with."
"Pancentric's brave interpretation of customer insight and first class interaction design has driven exceptional user engagement in our end solution."
"We've always been impressed with Pancentric's ability to translate complex business requirements into highly useable design."
"Pancentric has transformed our web offering, replatforming our web estate and now digitising key online services."
"Pancentric helped us to understand how to focus on customer experience design in order to achieve outstanding digital execution."
"Pancentric is a refreshing high energy agency, their passion is evident in the dedication to their projects. Working with them is thoroughly enjoyable."
PROPOSITION & DIGITAL
New brand for pet insurer
End-to-end solution for a new pet insurance brand. Branding, digital development and launch marketing.
Web App for Red Bull
Perfect Serve web app revolutionised Red Bull's mystery shopping.
AWARD-WINNING INSURTECH SOFTWARE
Vessel Protect: Quote & Bind in just 2 minutes
Brokers used to wait 6 hours to quote and bind a Kidnap & Ransom insurance policy. Now it takes just 2 minutes powered by our Go-Insur solution. Go-Insur won MGAA Initiative of the Year for this game-changing innovation in June 2022.
New Web Estate for Leading Insurer
Multiple brand sites for Thomas Miller. Plus an AI feature.
Insurance portals redesign
We designed British Friendly's new customer, adviser, and staff portals as part of a transformational back-office replacement.
Moneyfacts is the go-to UK money comparison site. We redesigned their online service offering.
Case study portfolio
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This is RFPs made better. Award-winning investment consultancy firm, bfinance, asked us to take stock of user testing insights and design a best-in-class online RFP service.
New corporate identity for Cardif Pinnacle - now Pinnacle Pet Group as a result of a new ownership structure with JAB Holdings and BNP Paribas
Vessel Protect is a digital-first MGA with big growth ambitions and a global outlook, and their start-up needed an fast, innovative Quote & Bind solution, which they found in our Go-Insur solution.
Our brief was to modernise Thomas Miller's digital estate and improve marketing performance.
Design and prototype of British Friend's back-office systems, including their new customer, staff and advisor portals for their quote and buy services.
Our brief was to overhaul their online consumer service with a new web design and build project, giving Moneyfacts consumers an easy way to navigate products, advice, third party ads and sponsored links.
Successful redesign & re-platforming of one of the world's largest Facilities Management groups, with a 16 country, multi-brand, multilingual group site.
A website redesign to transform the online customer experience for Towergate, with the aim to improve servicing operations and increase sales.
Transforming the digital estate of this expanding insurance group into a single web solution
Our brief was to bring Jelf's (now Marsh) service delivery into the 21st century, digitally scaling their client partnership values.
We used gamification and innovative design to create cyber safety toolkits for young people.
Our brief was to develop the brand and digital platform for Cardif Pinnacle, who wanted to expand their pet insurance business with a bold new proposition.
Agile delivery of a fully responsive design and build platform for Libra's Apollo trading app that boasted improved usability and intelligent UX.
A web app called PerfectServe that enabled mystery shoppers to sample and report how Red Bull is presented in bars up & down the country.
Design of a new online service to connect patients and physiotherapists. Agile, MVP approach. To market in 6 weeks.
Service innovation and proposition development for one of the UK's leading medical insurers. Design thinking approach.
Global online consumer lead generation programme for a large health insurer. 217% increase in leads and 169% growth in sales.
Integrating Mount Anvil's property websites into a single platform step-changed brand ownership and cross-selling potential.
Web redesign for The Shard, one of London's most iconic buildings plus implementations for REM's wider property portfolio.