Explore our work


Big names. Start-ups. SMEs.

  • insurance software
"Great collaboration partners. Very strong in proposition and experience design. Consistently deliver value-add thinking and digital design excellence."
Zoe Rattey
Zoe Rattey
Digital Customer Experience Manager, Towergate Insurance
"Pancentric has impressive design and technical capabilities. Our teams spoke the same language and collaborated effortlessly. A delight to work with."
Guy Williams
Guy Williams
Director Sales & Marketing, EXL Service
"Pancentric's brave interpretation of customer insight and first class interaction design has driven exceptional user engagement in our end solution."
Lawra Angel
Lawra Angel
Director of Life Fitness Academy
"We've always been impressed with Pancentric's ability to translate complex business requirements into highly useable design."
Nic Dean
Nic Dean
Head of technology & Change, British Friendly
"Pancentric has transformed our web offering, replatforming our web estate and now digitising key online services."
Jenny Lane
Jenny Lane
Group Marketing Director, Thomas Miller
"Pancentric helped us to understand how to focus on customer experience design in order to achieve outstanding digital execution."
Paul Williams
Paul Williams
Marketing Director, Marsh Commercial
"Pancentric is a refreshing high energy agency, their passion is evident in the dedication to their projects. Working with them is thoroughly enjoyable."
Real Estate Management
Real Estate Management
The Shard

New brand for pet insurer

End-to-end solution for a new pet insurance brand. Branding, digital development and launch marketing.


Web App for Red Bull

Perfect Serve web app revolutionised Red Bull's mystery shopping.


Vessel Protect: Quote & Bind in just 2 minutes

Brokers used to wait 6 hours to quote and bind a Kidnap & Ransom insurance policy. Now it takes just 2 minutes powered by our Go-Insur solution. Go-Insur won MGAA Initiative of the Year for this game-changing innovation in June 2022.


New Web Estate for Leading Insurer

Multiple brand sites for Thomas Miller. Plus an AI feature.


Insurance portals redesign

We designed British Friendly's new customer, adviser, and staff portals as part of a transformational back-office replacement. 


Aggregator Redesign

Moneyfacts is the go-to UK money comparison site. We redesigned their online service offering.

Case study portfolio

Browse more of our work

Online RFP journey & portal design

31 August 2023

This is RFPs made better. Award-winning investment consultancy firm, bfinance, asked us to take stock of user testing insights and design a best-in-class online RFP service.

Aggregator redesign for Moneyfacts

08 April 2021

Our brief was to overhaul their online consumer service with a new web design and build project, giving Moneyfacts consumers an easy way to navigate products, advice, third party ads and sponsored links.

Global web estate for OCS

16 March 2021

Successful redesign & re-platforming of one of the world's largest Facilities Management groups, with a 16 country, multi-brand, multilingual group site.

Mystery shopping app for Red Bull

01 August 2018

A web app called PerfectServe that enabled mystery shoppers to sample and report how Red Bull is presented in bars up & down the country.