News & Insights

Our latest updates

The Three Ages of Digital

07 November 2016

Why customer desirability, business viability and technical feasibility are the core means to truly drive digital innovation within your business.

Existential threats to the insurance industry

13 September 2016

Talk of innovation and disruption in insurance is bandied around on an almost daily basis. Pancentric Digital Director, James Downes, looks at some of the most outstanding trends, and asks "is this REALLY innovative?"

Changing service experience in insurance

06 July 2016

Why websites in the insurance sector need to embrace digital transformation to change the claims process on their websites to deliver a better user experience and help increase growth.

Why experience, not content, is now king

07 June 2016

Discover why user experience and service design is now more important on your website than your content marketing strategy. SEO remains key, but delivering a better user experience on your website is now more important than driving great rankings