Pancentric's Go-Insur PAS releases AI ingestion feature for MGAs

Ending the madness of data entry

It's been a madness in insurance for too long. Manual data entry.

The majority of Managing General Agents (MGAs) still rekey data from emails, PDFs, and spreadsheets into back-office systems to generate quotes and inform underwriting.

Manual processing typically takes 15–30 minutes per proposal form.

The cost to the MGA can be as much as £250 per form submitted.

A major drain on productivity

Across a year, manual data entry translates into thousands of hours of repetitive work, with significant hidden costs embedded in every quote.

And there’s the impact on an MGA’s talent.

Underwriters can spend up to 30–40% of their time on administrative tasks rather than underwriting - the very thing they’re trained and motivated to do.

More than just a time issue

Manual data entry is a particular challenge for smaller, high-growth MGAs with limited resources.

Slow turnaround times can mean missed quotes and lost revenue. Scaling the business becomes harder.

Skilled underwriters end up keying data instead of assessing risk and building broker relationships. Job satisfaction suffers - and disillusionment can follow.

There are also real risks. Manual errors can introduce compliance issues and reduce the reliability of underwriting data, ultimately impacting portfolio performance.

Go-Insur PAS leading the market

The good news is that automation is rapidly changing how MGAs handle data entry.

Pancentric’s Go-Insur PAS is helping lead that shift.

Its latest AI ingestion capability is designed for ambitious MGAs that want to grow without adding operational overhead.

How it works - in the real world

A broker emails over a proposal form - maybe a PDF, maybe a scanned handwritten document.

Instead of rekeying every field, an underwriter uploads the file directly into Go-Insur.

Within minutes, the system extracts, structures, and populates the data into the PAS - ready for review, adjustment, and quotation.

No retyping. No duplication. No delays.

The same process can sit seamlessly within an e-trade journey or support back-office teams handling submissions manually.

The benefits are immediate:

• Reduce manual workload by 50-80%
• Achieve 90%+ data accuracy
• Cut processing time from hours to minutes

The feature doesn’t just improve efficiency - it transforms how MGAs respond to brokers and process new business. Faster quotes. Faster decisions. Happier teams.

Commenting on the release of the feature, Pancentric Director Simon Fenn commented;

"In a competitive market, the MGA that responds first is often the one that wins. That speed advantage is exactly what this capability is designed to unlock." Simon Fenn, Director

An exciting data opportunity

Ending the madness of manual entry unlocks something bigger: better data.

More structured, reliable information creates a clearer, 360-degree view of customers - enabling stronger risk assessment and more tailored products at scale.

AI-supported data capture also reduces the time analysts spend searching for and cleaning data - often up to 80% of their workload - freeing them to focus on insight and decision-making.

MGAs moving away from manual processes are already seeing the impact:

• Faster quote turnaround
• Better broker experience
• More consistent, usable data
• More productive, engaged teams

The madness of data entry has lasted long enough.

Now, there’s a smarter way forward.

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To discuss the potential of AI ingestion for your MGA and to request a demo of the Go-Insur PAS system contact us here or call us on 020 7099 6370.

Go-Insur PAS has won multiple awards for its work with MGAs, including Insurance Times Tech & Innovation Awards Technology Partner of the Year 2024, Insurance Post European Most Agile Insurance Technology Provider 2022, Managing General Agents’ Association (MGAA) MGA Initiative of the Year 2022.

Go-Insur is a member of the Managing General Agents Association (MGAA)