HUB-Intranet Launches Onboarding Toolkit With Cape Consulting

Franziska Schimm from Cape Consulting and Simon Fenn from HUB-Intranet pictured at the launch above

Launching in phases throughout 2026, the Onboarding Toolkit offers practical online tools and commercially focused HR guidance to support team growth at critical stages. 

The Toolkit is available exclusively via Pancentric's HUB-Intranet, recently voted a “Top 10 Intranet for SMEs Worldwide” and a “Momentum Leader” on G2.

Making team growth manageable for SMEs

Expanding a team is often a major challenge for resource-constrained SMEs.

Hiring effectively without disrupting daily operations requires structure, clarity, and consistency - difficult to achieve at pace and with limited time and resources.

Commenting at the launch, HUB-Intranet Director Simon Fenn set out the challenges for SMEs and for growth businesses more widely;

“88% of new starters rate their onboarding experience as poor, and one in three leave within 90 days. Poor onboarding is costly, especially for SMEs that need new hires to contribute quickly.”

A ready-made system for onboarding

The HUB-Intranet Onboarding Toolkit helps SMEs systemise and streamline onboarding:

• Removes the pain of onboarding new starters - lightens the load
• Automates welcome communications and collection of personal details
• Makes onboarding education and access to key resources easier
• Improves early days cultural integration and online company briefings
• Provides templates for First 90 Days’ objectives with task reminders

SMEs can also enable an AI chatbot to answer employee questions on policy and processes, reducing pressure on busy managers, while HUB-Intranet’s wider social features help support cultural cohesion and longer term retention. Simon Fenn adds, 

“This new Onboarding Toolkit, alongside the wider HUB-Intranet package, helps SMEs get the essentials of onboarding right while laying the foundations for long-term staff retention. New starters feel informed, welcomed, and productive from day one, with ongoing connection to stay engaged over time.”

HR expertise on tap

Cape Consulting ensures all templates and processes follow HR best practice and provides access to deeper expertise for more complex people issues.

Franziska Schimm, Director at Cape Consulting, explains:

“We know first-hand the challenges that many SMEs face in building and retaining top talent and the importance of new starters having a professional and speedy onboarding experience. We’re delighted to partner with HUB-Intranet in shaping this initiative. We have made sure the Onboarding Toolkit is built on robust HR foundations.

The Onboarding Toolkit is included in the standard HUB-Intranet licence. 

Additional HR advice and hands-on advisory support is available from Cape Consulting under a separate service agreement with advantageous rates for HUB-Intranet clients.

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When everyone’s on the same page, rooting for the same goals, anything is possible and success is far more likely. HUB-Intranet from Pancentric is a market-leading digital workplace solution incorporating team communications, collaboration and productivity tools for SMEs and larger corporations. From 2026, HUB features a new HR Zone with new Onboarding and Leave & Absence Management modules. HUB is a Top 10 Intranet for SMEs Worldwide and a Momentum Leader (G2). For more details about this Pancentric solution and The Power Of Together, please visit the HUB-Intranet product website

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Cape Consulting is a trusted HR and People partner to growing SMEs and charities. Cape builds confident leaders, capable teams and resilient organisational foundations. Working alongside businesses navigating growth, change and complexity, they bring clear thinking and grounded expertise to onboarding, performance, employee relations, recruitment and leadership development. Their work extends beyond policy and process. Cape creates environments where expectations are understood, accountability is fair and people are set up to succeed. Commercially astute and deeply human, Cape helps leaders move from reactive firefighting to intentional growth, turning people strategy into a genuine driver of performance, stability and long-term success. For more details, please visit Cape Consulting's website