A Pancentric Solution

The personal way to do internal email comms

Use HUB Mail as a companion to HUB Intranet or as a standalone email platform.

HubMail

Email is a great tool, when it's done right

Top choice channel

Over 80% of IC professionals still prioritise email for their employee communications.
Internal Comms Report

Strategy is key

72% of emails aren't personalised. 89% of staff drained by overloaded inboxes. Strategy is key.
Poppulo, Forbes/Wakefield

EMAIL PERSONALISATION

Standing out in the inbox. We can help.

What makes you open an email?

The sender?  Do you know them, trust them?  Is it important?  Was it the subject line?  Is the email relevant to me?

Inbox engagement starts by getting these personal touches right.  Our HUB Mail email solution helps you deliver these touches and high levels of personalisation at scale.

74% of leaders say they understand the importance of an effective internal communication strategy, but only 49% of employees agree their leaders actually achieve this. (IoIC

HubMail helps managers personalise internal emails for better employee communications.  

THE HUBMAIL DIFFERENCE

The personal touch made easy with HUBMail

  • Wave goodbye to impersonal, generic newsletters.
  • Introduce more personalisation, with smart targeting. 
  • Send newsletters on behalf of managers with our send delegation feature - (immediate managers are most trusted)
  • Personalise subject lines to drive comms engagement
  • Dynamic segmentation delivers user or office-specific content
  • Trigger emails e.g. work anniversaries, form submissions 
  • Automate employee nurture e.g. onboarding new starters

All this built into a user-friendly email platform, that ties seamlessly into our HUB Intranet, so you can trigger email sends based on employee intranet activity, and deliver an overall better employee experience.

HUBMail FEATURES

Create newsletters fast with drag & drop

Design slick newsletters and manage campaigns quickly and easily with HUB Mail's drag-and-drop studio, boasting an extensive feature set that can take your communications to the next level.

Always have the reassurance of friendly support if you need it. Our expert team also offers an end-to-end email communications and design service. Or you can work with your preferred comms agency and upload your own HTML emails.

FEATURE RICH EMAIL PLATFORM

Flexible, powerful email solution.

Delegated sending

Dynamic personalisation

Unlimited merge fields

Drag & drop studio

Newsletter templates

Trigger-based emails

Onboarding emails

Automated nurture

Built-In CRM

Survey creation

Realtime MI

Extensive engagement reports

A/B testing

No-code controls

Campaign support

EMAIL PROGRAMMES MADE EASY

Fast start. Award-winning support.

Fast-start

Upload your employee data and start running campaigns within days.

Email creation

Use our drag & drop studio to create newsletters quickly and easily.

UK support team

Training & support available from our award-winning UK-based team.

Enterprise Email Automation

Struggling to engage customers with your emails?

Power your B2B & B2C marketing with email automation

Enabler helps you deliver personalised, automated emails at every stage of the customer lifecycle — from onboarding and engagement to loyalty and retention. Lifecycle-driven campaigns nurture relationships, boost engagement, and turn every interaction into meaningful growth.

Get in Touch

Discuss your employee email plans with our HUBMail team

HUBMail at a Glance

Employee Email FAQs

HUBMail is an internal communications email software designed specifically to improve employee engagement. It helps your company move away from generic, all-staff newsletters to sending highly personalized, targeted, and automated emails that cut through the inbox noise and feel relevant to each employee.

HUBMail is built to tackle inbox fatigue. It improves engagement by enabling more personal and relevant communications. Features like delegated sending allow trusted managers to send messages directly to their teams. Dynamic segmentation ensures employees only see content that's relevant to their role or office, and automation delivers timely messages (like onboarding guides) at the perfect moment.

Yes. HUBMail features a user-friendly drag-and-drop studio and comes with pre-built newsletter templates. This allows your internal comms or HR team to create slick, on-brand newsletters quickly and easily. You also have the flexibility to upload your own custom HTML email designs.

The platform includes powerful automation for the entire employee lifecycle. You can create automated nurture campaigns for new starter onboarding, or set up trigger-based emails for key milestones like work anniversaries or form submissions. This ensures no important touchpoint is missed.

Personalization and analytics work together. You can use dynamic content to show specific articles or information based on an employee's department, role, or location. Then, you can use the real-time engagement reports to track opens, clicks, and see which content resonates most. The platform also includes A/B testing to help you optimize your communications.

 

This is the main problem HUBMail solves. Employees ignore emails when they are generic and irrelevant. By using HUBMail's personalization and dynamic segmentation, you send shorter, targeted emails with content specific to a person's role or location. This builds trust that every email is relevant, which dramatically improves open rates.

HUBMail provides real-time MI (Management Information) and extensive engagement reports. Instead of guessing, you can see exactly who is opening, clicking, and engaging with your content. You can track this by department, role, or office, giving you clear data on what's working and what isn't, so you can prove your comms effectiveness.

Working With Pancentric

Partnering & More Solutions

HUB Intranet by Pancentric

Unlock the power of your people with our intranet solution