What is Pancentric Digital's core expertise?

Pancentric is a digital partner specializing in **digital experience consulting** and **specialist cloud software solutions**. They have been at the forefront of digital transformation for more than two decades, with extensive experience in the insurance sector.

Who are the founders of Pancentric Digital?

Pancentric Digital was co-founded by **Simon Fenn** and **Martin Bowell** (Co-Founder Directors). The leadership team oversees the strategy and execution of digital transformation projects and specialized software solutions.

What are Pancentric Digital's main software solutions?

Pancentric has forged a portfolio of specialist cloud solutions, including **HUB Intranet** (for team engagement and productivity), **Enabler** (for email automation), and **Go-Insur PAS** (a digital insurance policy administration solution).

Where is Pancentric Digital based, and what is their primary market focus?

Pancentric Digital is based in **London, UK**. While they serve clients worldwide, they have deep specialization and an award-winning track record in the **financial services and insurance (Insurtech)** sectors.

What is Pancentric's track record in terms of builds and awards?

Pancentric has a track record of over **500 enterprise builds** (websites, apps, and more) and has won **33 industry awards** in design, service, and software. Their software solutions are used in over 50 countries globally.

What is Pancentric's commitment to sustainability?

Pancentric is a business partner of **One Tree Planted**, committed to helping build a more sustainable future. By choosing their HUB product, clients contribute to planting trees to help tackle deforestation.

YOUR DIGITAL PARTNER

Imagine tomorrow, today

Q: What security certifications does Pancentric hold?

Pancentric prioritizes security and has been **ISO 27001 accredited** in Information Security Management since 2018. This informs all aspects of their business operations and software development processes.

Specialists in software solutions and digital experience consulting

33

Industry Awards

in design, service & software

500

Enterprise Builds

in websites, apps and beyond

50+

Countries

use Pancentric's software & services

GLOBAL REACH

Our software solutions are used in over 50 countries

The cloud-based software solutions we've developed are used successfully by enterprise organisations and SMEs in more than 197 geolocations around the world.

DELIVERING EXCELLENCE

Three things we're most proud of

Best Intranet Software

Boosting team engagement and productivity with our HUB-Intranet solution

Explore HUB-Intranet

Driving revenues and efficiencies for insurers with our Go-Insur PAS solution.

Explore Go-Insur PAS

digital transformation agency

Designing digital & comms experiences for the world's most respected brands.

Explore our work

Pan People

Say hello to our frontline team

Simon Fenn

Director, Consulting & Insurance Solutions

Martin Boswell

Director, Product & Comms Solutions

Edward Woodham-Smith

Client Relations Director

Clare Willson

Head of Marketing

Greg Horner

Head of Operations

"Pancentric's brave interpretation of customer insight and first class interaction design has driven exceptional user engagement in our end solution."

Lawra Angel
Director of Life Fitness Academy

"We've always been impressed with Pancentric's ability to translate complex business requirements into highly useable design."

Nic Dean
Head of technology & Change, British Friendly

"Pancentric has transformed our web offering, replatforming our web estate and now digitising key online services."

Jenny Lane
Group Marketing Director, Thomas Miller

"Pancentric is a fantastic partner to work with, their support, care, and attention to detail is second to none. The Hub intranet solution is perfect for our business, bringing several organisations together, all with different requirements. The flexibility of The Hub is superb."

Sunita Gaddu
Local & Regional Branch Manager, RSA Insurance

"Our advisor quote and buy journey was a major inhibitor to growth. Pancentric designed a vastly superior customer experience that simplified and increased the speed of transactions."

Mike Myers
Former CEO, British Friendly

"Pancentric helped us to understand how to focus on customer experience design in order to achieve outstanding digital execution."

Paul Williams
Marketing Director, Marsh Commercial

"We tried other MGA platform solutions for our Vessel Protect venture but Go-Insur proved far more flexible and the Pancentric team has delivered above and beyond our expectations."

Chris Goddard
CEO, Vessel Protect

"Pancentric is an innovative company and cares hugely about client satisfaction. They are extremely flexible in how you want to build your intranet, providing full guidance and ongoing support - they are a pleasure to work with."

Laura Blunt
Quality Assurance Manager, NursePlus

"Pancentric is a refreshing high energy agency, their passion is evident in the dedication to their projects. Working with them is thoroughly enjoyable."

Real Estate Management
The Shard

"Pancentric's Enabler email software is everything we need from an email client - no other platform we've worked with has come close. Not only is the platform intuitive and easy to use - the support we receive from the team is fantastic."

Advantage Utilities

ISO CERTIFIED

Strong on security

Pancentric is recognised for its impeccable management processes and information security. This informs all aspects of our business operations and software development.

Pancentric has been ISO 27001 accredited since 2018.

Robust tech

We use scalable, enterprise-strength technologies to deliver commercially robust software.

Explore Tech Ecosystem

Trusted partners

We collaborate with a trusted panel of specialist partners to deliver outstanding results for our clients.

Explore Digital Partners

SUSTAINABILITY DRIVEN

Kind to the planet

We're proud business partner of One Tree Planted to help build a more sustainable future.

One Tree Planted has already planted 135+ million trees worldwide, and by choosing our HUB product as your next intranet, we can plant even more, help tackle deforestation and support communities affected by climate change.

Consumer research to redevelop proposition for School Fee Plan

19 January 2024

School Fee Plan is a funding service for private school fees. We undertook research with parents to better understand customer need and evolve the service proposition.

Online RFP journey & portal design

31 August 2023

This is RFPs made better. Award-winning investment consultancy firm, bfinance, asked us to take stock of user testing insights and design a best-in-class online RFP service.

New group identity for leading insurer Cardif Pinnacle

28 April 2023

New corporate identity for Cardif Pinnacle - now Pinnacle Pet Group as a result of a new ownership structure with JAB Holdings and BNP Paribas

View Our Customers

Director Simon Fenn judging the 2025 Insurance Times Awards

04 November 2025

Pancentric's Simon Fenn has been invited to judge the prestigious 2025 Insurance Times Awards. Read about his insights on Insurtech and Digital Transformation.

HR Dept chooses EnablerMail and MS Dynamics for lifecycle comms

28 August 2025

Leading HR network HR Dept has combined Pancentric's EnablerMail Solution with MS Dynamics to power a new lifecycle comms programme.

Amazing growth of email services for Kidstart over 17 year partnership

07 August 2025

Pancentric's Enabler solution has been the email platform of choice for Kidstart for 17+ years, now handling tens of millions of time-critical emails per annum

View all news

OUR PROFILE, EXPERTISE & COMMITMENT

Pancentric Digital FAQs

Pancentric is a digital partner specializing in digital experience consulting and specialist cloud software solutions. We've been at the forefront of digital transformation for more than two decades, with extensive experience in the insurance sector.

Pancentric Digital was co-founded by Simon Fenn and Martin Bowell (Co-Founder Directors) in 2003. Our leadership team oversees the strategy and execution of digital transformation projects and specialized software solutions.

We've forged a portfolio of specialist cloud solutions, including HUB Intranet (for team engagement), Enabler (for email automation), and Go-Insur PAS (a digital insurance policy administration solution).

Pancentric Digital is based in London, UK. While we serve clients worldwide, we have deep specialization and an award-winning track record in the financial services and insurance (Insurtech) sectors.

We have a track record of over 500 enterprise builds (websites, apps, and more) and have won 33 industry awards in design, service, and software. Our solutions are used in over 50 countries globally.

Pancentric prioritizes security and has been ISO 27001 accredited in Information Security Management since 2018. This informs all aspects of our business operations and software development processes.

Pancentric is a business partner of One Tree Planted, committed to helping build a more sustainable future. By choosing our HUB product, clients contribute to planting trees to help tackle deforestation.