Shaping purpose & aligning stakeholders
Our discovery workshops help your team align on their project vision and digital strategy priorities. We use collaborative techniques to help you define your value proposition and customer experience ambitions. In this early discovery process, we will problem solve with you to align on digital performance concerns, known customer pain points and insight gaps, operational & IT dependencies and weaknesses, and wider project delivery considerations. By defining your target audience and the problems, we can align your business goals and project management roadmap.
Outputs: Align on digital strategy, customer insight gaps and research focus, project priorities, KPIs, roadmap.