Innovation & transformation case studies

Re-platforming global web estates. Portal solutions for insurance. Service innovation projects. We deliver results through human-centred design and agile delivery. Specialist insurance experience.

British Friendly sells income protection insurance products. We designed their new customer, adviser, and staff portals. 


Thomas Miller is a leader in marine insurance. We re-platformed their digital estate to Sitecore with added AI features.


Moneyfacts is the go-to UK money comparison site. We redesigned their online service offering.


Towergate is one of the UK's leading insurance brokers with a large online sales operation. We're redesigning their website.


Innovative kids cyber safety programme developed for leading ethical insurer. Winner of CIR Award. 


Re-platforming GRP's expanding network of insurance businesses to a single web solution boosting the Group's digital presence.


Root & branch redesign of Libra's investor application. Co-creation with the client and all UXD and front-end development.


5-year program to digitally transform a leading UK insurance player. Service blueprinting, design, and Sitecore solution. 


Innovative quote & buy middleware to overcome legacy system issues and unlock new business.


Service innovation and proposition development for one of the UK's leading medical insurers. Design thinking approach. 


End-to-end solution for a new pet insurance brand. Branding, digital development and launch marketing.


Redesign & re-platforming of one of the world's largest FM groups. Group website & 16 country sites. Sitecore solution.


Web redesign for The Shard, one of London's most iconic buildings plus implementations for REM's wider property portfolio.


Design of a new online service to connect patients and physiotherapists. Agile, MVP approach. To market in 6 weeks. 


E-learning solution for a global salesforce. Gamification approach achieved high engagement. BIMA Digital Award Winner.


Global online consumer lead generation programme for a large health insurer. 217% increase in leads and 169% growth in sales.


Integrating Mount Anvil's property websites into a single platform step-changed brand ownership and cross-selling potential.


New website for a leading insurance broker with bold on-site search to drive sales enquiries.